Francis Joseph Costello

Postdoctoral Researcher

CUHK Business School · Department of Decisions, Operations, and Technology

I earned my PhD in Management Information Systems (MIS) in 2024 from SKK Business School in Seoul, South Korea. I currently work as a Postdoctoral Researcher at The Chinese University of Hong Kong (CUHK), where my work focuses on AI-driven innovation, platform governance, and human-machine collaboration in digital environments.

My teaching emphasizes experiential, hands-on learning. At CUHK, I designed and taught a Generative AI submodule in FinTech Analytics, delivered invited lectures on social media and platform strategy, and developed practical AI coursework in Python and machine learning. I have also taught Business Statistics and managed undergraduate capstone projects in digital innovation.

In September 2026, I will join NOVA School of Business and Economics as a Tenure-Track Assistant Professor in the Operations, Technology and Innovation Management area. I am excited to continue advancing interdisciplinary research and teaching at the intersection of technology and strategy.

Beyond research and teaching, I value collaboration and collegiality. Having lived and worked in East Asia for over a decade, I bring adaptability and respect for diverse perspectives to my academic community.