Management Information Systems Scholar

Francis Joseph Costello

Tenure-Track Assistant Professor of Management Information Systems

Technology Group · Department of Operations, Technology and Innovation Management (OTIM) · Nova School of Business and Economics

In September 2026, I will begin as a tenure-track Assistant Professor of Management Information Systems in the Technology Group within the Department of Operations, Technology and Innovation Management (OTIM) at Nova School of Business and Economics.

From 2024 to 2026, I was a Postdoctoral Researcher at CUHK Business School under the supervision of Professor Keongtae Kim. Before that, I completed my PhD in Management Information Systems at SKK Business School, Sungkyunkwan University, in Seoul, South Korea, in 2024.

My research examines digital intermediation and how technology platforms shape markets, organizations, and decision-making. My work spans artificial intelligence, open innovation, entrepreneurial information systems, platform subscriptions, and human-AI collaboration, using causal inference, behavioral experiments, and computational methods. My research has appeared in, or been accepted for publication by, Management Science, Decision Support Systems, and the Journal of Business Research, among other outlets.